Network Support in San Antonio
ASAP delivers fast, reliable business network support across Greater San Antonio. Providing ASAP on-site service calls and remote management for our long term clients and partners. From switch, firewall, and Wi-Fi troubleshooting to proactive monitoring, patching, and documentation, we keep your users productive and your infrastructure stable. If you’re searching for Network Support San Antonio companies can trust, we’re ready to help.
Request pricing & availability
or call 210-497-1424
What We Support
- Switches, routers, firewalls, SD-WAN and site-to-site VPNs
- SFP and fiber optic patch cable installation.
- Business Wi-Fi (design, surveys, interference/channel planning, roaming)
- LAN/WAN performance, QoS and segmentation/VLANs
- Server, virtualization, storage and backup connectivity
- VoIP/UC, printers, cameras and building systems on the network
- Network documentation, labeling, cleanup and standards alignment
Managed Network Support Plans
Pick the support level that matches your operations. All plans include ticketing, remote support and documented changes.
- Essential: Monitoring, alerting, remote remediation, monthly patch windows
- Professional: Adds on-site dispatch, change control, inventories & diagrams
Co-managed? We’ll handle the network while your team focuses on applications and users. We work closely with other IT companies and MSPs as partners in resolving network issues.
Monitoring & Incident Response
We watch uptime, CPU/memory, interface errors, RF health and Internet circuits. When thresholds are crossed, a tech investigates, restores service and documents root cause with next steps.
Wi-Fi Design & Troubleshooting
We plan AP placement, channels and power, then validate with surveys. Platforms supported include Cisco/Meraki, Aruba/HPE and Ubiquiti. See Cisco Meraki Wi-Fi best practices.
Security, Standards & Best Practices
Firewalls, MFA for remote access, least-privilege VLANs, regular patching and configuration backups form the baseline. Our work aligns to frameworks like the NIST Cybersecurity Framework and the CIS Controls.
Recent San Antonio Network Support Projects & Upgrades
- Switch & firewall refresh, stack/HA design, firmware lifecycle planning
- Wi-Fi 6/6E upgrades, guest/IoT segmentation, captive portal
- SD-WAN migrations and multi-site standardization
- Closet rebuilds (racks, ladder rack, grounding, cable management)
- Fiber runs, cross-connects and throughput improvements
Who We Serve
- General contractors & interior/tenant build-outs (job trailers & temp networks)
- Commercial owners, facility & property managers
- Industrial sites, campuses & healthcare
- Professional offices, medical/dental and financial services
- MSPs and Local IT Firms without infrastructure crews.
Why ASAP
- Local & responsive: San Antonio-based technicians with fast dispatch
- Documented: Diagrams, inventories, change logs and recovery notes
- RCDD oversight: Infrastructure choices grounded in standards
- Safety-focused: OSHA-10/30 field staff and site compliance
- Vendor-agnostic: Cisco, HPE/Aruba, Meraki, Ubiquiti and others
FAQ
How fast is your response?
Remote triage begins during business hours; critical incidents escalate immediately. After-hours coverage is available with the Critical plan.
Can you work with our ISP and third parties?
Yes—open tickets, run tests, collect evidence and coordinate until resolution.
Do you provide documentation?
Every engagement includes diagrams, labeling maps and change notes so you aren’t dependent on any single technician.
Request pricing & availability
Tell us about your sites, Internet circuits and gear, and we’ll deliver a clear plan to stabilize and improve your environment. For dependable Network Support San Antonio organizations rely on, contact ASAP today.