Do you need a Managed IT Services San Antonio businesses like yours rely on? ASAP Computer Services can manage, support and monitor your network, desktops and servers. Asap Computer Services Monitoring and Managed IT Services customized service levels and response times are tailored to meet your business’ needs and budget.
What We Do For You
- Monitor and manage desktops, servers and your network
- Proactively monitor network devices such as routers, switches, firewalls, virtual hosts-hypervisors, virtual machines and network storage
- Provide remote and onsite support
- Manage and install virus, spam and spyware protection
- Roll-out and manage software updates and patches
- Back up mission critical data and servers
- Install and manage firewalls and web filters
- Email hosting
- Anywhere access to your email
- Local San Antonio service techs and staff.
Services can be customized to suit your business needs.
Your IT systems must be available to meet the demands of your business. Mission-critical applications still have to meet budgetary considerations. ASAP Computer Services offers a full range of computer service levels designed to help meet your needs for server, desktop and network support, cloud computing (private and hosted), server clusters, virtualization and backup systems that are field-tested and reliable.
We provide Managed IT Services San Antonio businesses can rely on.
Different service levels are available for your organization. The service levels are also scalable down to a per-device, per-user or per-facility scope. If you have questions, speak to your ASAP Computer Services sales representative. These levels and service options are designed to help you manage IT costs within the requirements of your business.
Within a Break Fix model these response times are not possible to guarantee and deliver.
Remote Server, Desktop and Network Monitoring and Support
Remote support is usually the first choice for high availability and low cost. Very often our trained specialists with product-specific skills, solve your problems remotely. However when that is not an option, on-site support is available and will help meet your availability objectives.
DIAMOND: Managed IT Services and Monitoring: 24-7-365 Package
Onsite support options will help meet your availability objectives and are available in several levels. 24x7x365, same day or next day SLA Service Contracts are available. Around-the-clock service includes holidays. When onsite service is required, a service technician is scheduled to arrive at your site within hours of receiving your call.
Managed IT Services with our Hosted Applications Service
And for those critical applications your business depends on, you may want to request Application Hosting. ASAP can Host your application(s) on our servers. In case you were wondering, if you can read this web-page, you have the technology to use and leverage Application Hosting
Service is provided Monday – Friday, 9:00 a.m. – 5:00 p.m.local time, excluding holidays. A managed service technician is scheduled to arrive at your site within 4 hours after remote problem determination is completed. If it is determined, after 1:00 p.m that onsite service is needed, you can expect the service technician to arrive the morning of the following business day. For noncritical service requests, a service technician will arrive by the end of the following business day.
Managed IT Services: 9-5 next business day
Managed IT Services. A service technician is scheduled to arrive at your site on the business day after we receive your call. The business day is Monday through Friday, 9:00 a.m. – 5:00 p.m. local time, excluding holidays.